Customer Support Officer – Entry Level (UAE Nationals)

General Overview:We are hiring motivated and proactive UAE Nationals for entry-level Customer Support roles. This opportunity is ideal for high school graduates and diploma holders who are eager to start or grow their careers in a professional corporate environment and are available to join immediately.As a Customer Support Officer, you will be responsible for handling customer inquiries, providing timely support, managing documentation, and ensuring a smooth and positive customer experience.Key Responsibilities:Handle customer inquiries via phone, email, or other channels promptly and professionally.Provide accurate information and resolve basic service-related issues.Maintain and update customer records and documentation.Coordinate with internal teams to ensure timely follow-ups and issue resolution.Support service processes while adhering to company policies and standards.Ensure high customer satisfaction through clear communication and problem-solving.Manage multiple tasks while maintaining strong attention to detail.Adapt to evolving customer service procedures and workflows.Requirements:UAEN with a Family BookHigh School or Diploma qualification1–2 years of experience in customer service, operations, or administration (preferred)Strong communication skills in Arabic and EnglishProficient in computer use and Windows-based applicationsOrganized, detail-oriented, and able to work in a fast-paced environmentAvailable to join immediately