Customer Support Specialist Lubricants & Fuels (Automotive /Oil & Gas) | French

HCLTech is a global technology company with 223,400+ professionals across 60 countries, delivering cutting‑edge solutions in digital, engineering, cloud, and AI.For one of our strategic clients — a leading global company in the oil & gas industry — we are looking for a Product Support Technical Specialist with French with a strong technical or engineering background.As a Product Support Specialist, you will act as a technical expert supporting lubricant and fuel products, working closely with engineers, sales teams, and global stakeholders.What We Are Looking ForThis role is ideal for technically‑minded professionals with an engineering foundation.Your responsibilities will be:● Provide technical information on technical lubricant products via Phone, Email and Live Chat;● Provide technical information on the application of technical lubrication products.● Participate in administrative and reporting tasks;● Provide technical information and support for Marine related queries.● Working knowledge of software packages as MS Outlook, MS Word, MS Excel, and MS PowerPoint and MS Access knowledge are desired features of the incumbent.● Maintain a strong working relationship with the co-located Engineers and Field Engineers/Sales and other related teams.● Very Good Communication and Customer Service Skills, Empathy, Listening skills.Required qualifications:Technical or Engineering degree (mandatory)Background in Marine, Aviation, or Automotive industries (strong requirement)Fluency in French (B2/C1) and good command of EnglishStrong interest in the oil & gas industry, with focus on lubricants and fuelsConfident user of MS Office tools (Outlook, Word, Excel, PowerPoint)Experience with Salesforce or Amazon tools is a plusSelf‑motivated, detail‑oriented, and eager to learnComfortable working in a dynamic, changing environmentWe offer you:● Competitive salary and performance bonuses● Full home office possibility● Opportunity for career progression● Young and vibrant team environment● Social benefits package● Professional on-boarding and on-going trainings