Job Description
Company DescriptionWBM is a global leader in manufacturing and retail, with a strong focus on sustainable business and innovation. Headquartered in Flemington, New Jersey, WBM started its journey with Himalayan Pink Salt and quickly became one of the largest exporters and producers of this product. Over the past 25 years, the company has expanded its product range to include Grocery & Staples, Health & Beauty, Personal Care, Household Products, and Smart Home Electronics. WBM aims to provide quality products with a money-back guarantee, utilizing its extensive distribution channels to satisfy end-consumers globally, operating in over 100 countries with manufacturing units across five continents.Role DescriptionThis is a full-time on-site role for a Customer Support Specialist Night Shift located in Lahore District. The Customer Support Specialist will be responsible for addressing customer inquiries, inbound and outbound, oUTBOUND resolving technical issues, ensuring customer satisfaction, and providing excellent customer support. The role involves daily interaction with customers to troubleshoot problems and offer solutions, requiring strong analytical and interpersonal skills.QualificationsCustomer Support and Technical Support skillsInterpersonal Skills and Customer Satisfaction skillsAnalytical SkillsExcellent written and verbal communication skillsAbility to work independently and collaborativelyExperience in the retail or manufacturing industry is a plusBachelor's degree in a relevant field preferred
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