Customer Support Specialist with Hebrew and English

Are you ready to take the next step in your career and achieve your next challenge?If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!Take the opportunity to be a part of a world-known company enabling people to use financial systems regardless of location.Your responsibilities:To assist and support via inbound calls and/or emailsTo provide accurate, valid, and complete information on the client's requestsTo identify and assess customers’ needs to achieve satisfactionOur requirements:To be fluent in Hebrew and to have a good level of EnglishTo enjoy communication with people and resolve casesTo have a friendly personalityTo be a self-motivated and outgoing personWe offer:Fully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesWe care about the well–being of our team members, invest in their future growth, and encourage fun and team-building projects!Does it sound like the perfect job for you? Apply now!About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.