Czech Speaking Customer Service For Booking.com - Remote In Greece

🌟 **Join Our Team at Mercier Consultancy MD!** 🌟 Are you a passionate and engaging individual with a flair for customer service? We are currently seeking Czech Speaking Customer Service Representatives for Booking.com, and the best part? You can work remotely from beautiful Greece! If you love travel and helping people, this role is made for you!What You'll Be DoingConnecting with customers in Czech, providing top-notch support for their travel inquiries, bookings, and experiencesHelping travelers navigate the Booking.com platform, ensuring their questions are answered and problems resolved swiftlyProviding personalized recommendations and guidance to enhance customer travel experiencesDocumenting all customer interactions in our CRM system to keep track of inquiries and feedbackWorking collaboratively with our dynamic team to share insights and improve service deliveryStaying updated on the latest travel trends and offers to provide customers with current informationRequirementsFluency in Czech (both written and spoken) is essential; knowledge of English is a plus!Previous experience in customer service is a great advantageExceptional communication skills with a friendly and engaging demeanorAbility to handle challenges gracefully and solve problems effectivelyComfortable working with technology and online platformsSelf-motivated, with the ability to work independently in a remote settingA love for travel and helping others is essential!BenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..