HAYS

Customer Value Creation Manager at Top Global Retail Tech Company

Posted: 4 hours ago

Job Description

No 1 Global Tax-Free Solution Technology Company is looking for a proactive professional to strengthen relationships with existing department store clients by proposing value-added solutions for their Tax Free service. Your mission is to help our partners maximize efficiency and customer satisfaction through innovative enhancements. Annual Salary: ~¥11,000,000 Base + Bonus Location:Tokyo Main Duties and ResponsibilitiesIdentify opportunities to deliver additional value to existing clients through improved Tax Free service solutions.Build strong partnerships with key stakeholders in major Japanese department stores.Communicate effectively with the Central team in English, presenting strategies and updates.Collaborate closely with IT and Sales Support teams for seamless implementation.We're Looking For5+ years of working experience, in consulting firm or marketing positions or business development is preferredNative-level Japanese for client communication.Business-level English for internal coordination and reporting.Experience in Retail or Luxury sector or consulting sector is a plus

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