Czech Speaking Client Service Representative - Remote / Relocate to Greece

Join our dynamic team at Mercier Consultancy MD as a Czech Speaking Client Service Representative! This is an exciting opportunity to provide outstanding support to our clients in a remote capacity, with the option to relocate to beautiful Greece for a more immersive experience.In this role, you will engage with Czech-speaking clients, helping them with their inquiries and ensuring a wonderful customer experience. You'll receive comprehensive training to equip you with the skills and knowledge necessary to excel in your role and represent our brand effectively.Key Responsibilities:Provide exceptional customer service to our Czech-speaking clients via phone, email, and chatHandle client inquiries with professionalism and courtesy, ensuring all issues are resolved quickly and efficientlyDocument client interactions accurately in our CRM for tracking and follow-upCollaborate with various teams to enhance client satisfaction and resolve complex issuesStay informed about company products and services to offer the best advice to clientsRequirementsWho We're Looking For:Fluency in Czech (both written and spoken); proficiency in English is a plusExperience in customer service or client-facing roles is preferredStrong communication and interpersonal skillsProblem-solving mindset and ability to handle client concerns with patience and empathyProficient in using technology and CRM systemsA positive attitude and a keen interest in providing excellent customer serviceWillingness to relocate to Greece for an enhanced working environmentBenefitsCompetitive Monthly SalaryFully Paid Relocation Package Monthly Performance Bonus2 Extra Salaries Per YearHealth InsuranceAnd Much More..