D&T Help Desk Analyst

Job ID244731Posted27-Oct-2025Service lineCorporate SegmentRole typeFull-timeAreas of InterestDigital & Technology/Information TechnologyLocation(s)Makati City - National Capital Region - PhilippinesAbout The RoleAs a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic help desk calls related to specific software applications.This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.What You’ll DoProvide end-user support for specific software applications. Assist with simple hardware issues.Create new users and update user security access.Review servers and users to ensure that the systems are operational.Inform management of any general operational problems.Assist with conducting system maintenance on the network.Ensure software literature is up to date.Have some knowledge of standard principles with limited practical experience in applying them.Lead by example and model behaviors consistent with CBRE RISE values.Impact the quality of own work.Work within standardized procedures and practices to achieve objectives and meet deadlines.Exchange straightforward information, ask questions, and check for understanding.What You’ll NeedBachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.Ability to use existing procedures to solve standard problems.Experience with analyzing information and standard practices to make judgments.In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.Organizational skills with a strong inquisitive mindset.Company Perks And BenefitsGovernment Mandated BenefitsWork onsite setupPaid Leaves (15 SL and 15 VL annually)HMO with up to three free dependentsLife InsuranceAnnual Performance BonusAnnual Merit IncreaseWhy CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.ApplyShare This JobShare Share D&T Help Desk Analyst with LinkedIn Share D&T Help Desk Analyst with Twitter Share D&T Help Desk Analyst with a friend via e-mail Go backJoin our Talent CommunityKeep up to date with exciting careeropportunities and the latest news.Sign Up