Danish Customer Service Agent For FinTech - Work In Greece - Paid Relocation

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.ResponsibilitiesSupport Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and servicesProvide clear and accurate information about account management, transactions, and financial servicesAssist customers with troubleshooting issues and resolving complaints promptly and professionallyDocument all customer interactions in the CRM system for quality assurance and follow-up purposesCollaborate with various teams to enhance the customer experience and ensure continuous improvementStay updated on evolving products, industry trends, and company policies to offer informed supportRequirementsFluency in Danish (both written and spoken); proficiency in English is also requiredExperience in customer service, preferably in the financial technology or finance sectorStrong problem-solving skills and a customer-oriented mindsetExcellent communication skills with an emphasis on clarity and empathyProficient in CRM systems and comfortable with standard office applicationsSelf-starter with the ability to work independently in a remote or hybrid environmentWillingness to relocate to Greece and immerse yourself in a new cultureBenefitsCompetitive Monthly Fully Paid Relocation PackageMonthly Performance Bonus Fully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..