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Danish-speaking Customer Service Agent - iGaming in Malta

Posted: 2 days ago

Job Description

Start your next adventure under the Maltese sun Imagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn't just a place to work — it's a lifestyle. With its international community, vibrant culture, and laid-back coastal vibe, it's no wonder so many people come here for a job and end up calling it home.About The RoleOur client, one of the world's most loved online gambling brands, is on the lookout for Danish-speaking Customer Service Advisors who thrive in a fast-paced environment and enjoy turning every customer interaction into a positive experience.You'll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries via Live Chat, email, and phone. Your role will be all about providing solutions, guidance, and a world-class experience every time.This is a full-time position for someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic.RequirementsNative or fluent Danish, plus solid English communication skills (both written and verbal)A passion for delivering exceptional customer serviceCalmness under pressure and the ability to multitask like a proProblem-solving initiative and eagerness to take ownershipOpenness to feedback and personal developmentStrong computer literacy (experience with CRM systems is a plus)Previous experience in a fast-paced customer service environment is beneficialBenefitsAside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better:Performance bonus and career development opportunitiesComplete relocation packageFree gym accessComprehensive private health insuranceHealthy office snacks to keep you energisedYour birthday off — because celebrations matter!Regular social events and team activities to help you build lasting friendships on the island

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