Danish-speaking Customer Service Agent in Sofia (relocation package included)

Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.Description And RequirementsAs a Customer Support Specialist for Smart Watch products, you will be part of a great team and will:Help the users with any issues they might have via tickets or callsProvide solutions to everyday device use questions on a case-by-case customer-oriented approachIdentify trending issues and bugs from users' reported issues and communicate them to your supervision teamWork with a passionate team of customer-friendly colleagues from an international backgroundRequirementsVery good knowledge of Danish language (B2 or similar) for daily communication with customersGood command of English (B1 or similar) for training and internal communicationBasic understanding of iOS and Android OS featuresDemonstrating empathyDesire to help customers as best as possible and willing to contribute to the team's success Result-oriented with personal performanceFriendly and outgoing personalityLooking for a long-term employmentBenefitsFlexible working hours optionsFully paid training Stable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesDoes it sound like the perfect job for you? Apply now!