Data Center Engineer

Must have at least 3 years’ experience of IT infrastructure working in an in-house datacenter.Basic hardware support not just limited to manual power cycling of devices as well as replacing any hot swappable components on request.Experience in using Service-Now to create changes and CTASK, updates statuses and close down changes on completion.Proactively monitoring Service-now for alerts, incidents and tasks, corresponding and communicating with third-party vendors and internal clients.knowledgeable in technical project requirements to give guidance of physical provisioning, power, cooling and logical network connectivity.Create rack elevation plans and patching schematics using excel and Visio for copper and fiber connectivity.Patching, racking and stacking for installs, following internal best practices & IMAC process.Installation and testing of physical patching to equipment, dressing down and labelling cables.Material control, maintain records of deliveries, storage and update ticketing systems.Daily housekeeping checks, reporting on noncompliance issues, hardware alerts and tracking until remediated.Managing access control process for the datacenter, raising requests tickets for authorized approval.Must have excellent interpersonal skills including: Communication- written and verbal and be able to be articulate in negotiating and reaching agreements for project work and problem solving.A flexible approach is a must: Predominately working week days 9 – 5 in Singapore but would be required to cover project work after 19:00 on week days and at weekends, when necessary, occasionally would be a requirement to cover workloads at the customersA Pro-active approach is required for this role, to continuously improve services and processes.Excellent Microsoft skills, Excel, Word, Outlook & TeamsEmergency call out requires attendance at DC within 1 hour maybe.