Data insights & Research Strategist

Job DescriptionData insights & Research StrategistOperation HOPE sees social justice through an economic lens. We are dedicated to financial dignity and inclusion as we equip adults and young people with the financial education, coaching and connections to secure a better future - providing guidance through personal aspirations and life’s challenges - facilitating a journey to financial independence.Operation HOPE is currently seeking a DATA INSIGHTS & RESEARCH STRATEGIST toplay a pivotal role in collecting, analyzing, and interpreting complex data to uncover trends, inform strategy, and tell meaningful stories through data. This position blends deep analytical skill with research expertise, problem-solving, and exceptional communication.The ideal candidate is both a strategist and a teacher, capable of translating technical findings into clear, relatable insights that resonate with non-technical audiences. They are confident presenting to senior leaders, internally and externally, and passionate about empowering others to understand and apply data in decision-making.ESSENTIAL JOB DUTIES:Data Collection and AnalysisCollect and organize data from diverse internal and external sources. Perform advanced quantitative and qualitative analyses to identify patterns, correlations, and insights. Interpret complex data sets to inform strategic decisions and enhance organizational effectiveness. Stakeholder CollaborationPartner with stakeholders across departments to understand business and research objectives. Translate analytical findings into actionable insights and practical recommendations. Communicate clearly and effectively with both technical and non-technical audiences, including executive leadership. Methodology DevelopmentDevelop and refine research and data collection methodologies. Ensure accuracy, integrity, and transparency in all data processesImplement best practices for continuous improvement in research and analysisData Visualization and StorytellingCreate compelling data visualizations and presentations that communicate insights in an engaging, understandable way. Develop dashboards, reports, and narratives that link data to organizational impact and goals. Use data storytelling to influence strategy and inspire informed action. Problem-Solving and Strategic InsightAnalyze complex problems and design innovative, data-driven solutions. Synthesize findings to guide leadership decisions and strategic initiatives. Identify emerging trends and opportunities through data monitoring and research. Teaching and Knowledge SharingServe as a data literacy advocate within the organization. Mentor colleagues and lead workshops that enhance understanding and application of data. Foster a culture of evidence-based learning and continuous improvement. QualificationsDeep commitment to Operation HOPE’s mission and belief in the power of financial empowerment for all. Bachelor’s or Master’s degree in Data Analytics, Statistics, Economics, Behavioral Science, Research, or related field. 3+ years of experience in data analysis, research, or insight development roles. Proficiency in data analytics tools (e.g., Excel, SQL, Python, R, and Power BI). Strong command of quantitative and qualitative research methods. Proven experience presenting insights to executive and senior leader audiences. Exceptional communication and writing skills, with the ability to turn data into clear, compelling stories. Collaborative, solution-oriented mindset with a passion for teaching and empowering others with data. Can translate complex business problems into clear, actionable data requirementsDemonstrated understanding of operational KPIs, performance measurement, workflow, and intake effectiveness. Strong analytical skills and attention to detail in data validation and Quality AssuranceCan identify patterns and insights that others might missDEPARTMENT: InnovationACCOUNTABILITY: VP Insights & Product InnovationSUPERVISORY RESPONSIBILITIES: NoneSTATUS: Full-time | Remote or Hybrid in AtlantaPHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Light physical effort equal to frequent lifting or moving of lightweight materials. Regularly required to sit or stand, bend and reach. Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. EEO STATEMENT Operation HOPE is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.