Job Description
TCS present an excellent opportunity for Data Network CiscoJob Location: ChennaiExperience required :6-10 yrsSkills: Cisco Nexus, Cisco ASR, AWS Networking, F5 BigIP, InfoBlox, Fortinet, PaloVirtual drive Date: 23-Oct-25 (Thursday)Must-Have**Good knowledge in Fortinet SDWAN, routing and swithcingTechnical support for networking such as: WAN and LAN connectivity, routers, firewalls, wireless and security. Remote access solution implementation and support such as IPSEC VPN Understanding of DNS/DHCP Ability to work with vendor support to resolve client issues Experience with Command Line Interfaces to manage computer equipment Respond to and resolve alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion. Maintain accurate time and records in all service tickets as performed. Maintain system configuration information within ticketing system and ensure it is attached to relevant tickets. Communicate with customers as needed regarding ticket progress, changes or agreed outages. Escalate service requests that require engineer level support in a timely fashion to prevent breech of SLA. Work with all team members to implement and improve Company best practices.Perform fast turnaround of customer requests. Perform network administrative duties on-site weekly. Communicate effectively with the customer regarding issues and potential problems. Report to management potential problems with customer’s computers, configurations and/or environment.Good-to-Have Inflowbox,SD WAN, F5 load balancer
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