Data Solutions Manager

1. Job PurposeThis role is responsible for leading Minor Food’s first-party customer data management and ensuring data drives business value through personalization, retention, and operational efficiency. The position oversees the lifecycle of data products from ideation to execution, ensures data accuracy and compliance, and partners with cross-functional teams to translate business needs into actionable data strategies and insights.2. Key ResponsibilitiesManage and maintain customer data standards including data dictionary, data model documentation, and data governance frameworks.Ensure data accuracy, freshness, usability, and compliance with defined SLAs.Lead collaboration with cross-functional teams to ensure smooth data integrations across POS, loyalty, and marketing platforms.Proactively resolve data issues and monitor data quality while continuously improving operations.Drive customer data analytics to identify behavioral insights that support segmentation, marketing initiatives, and customer retention.Translate business requirements into technical specifications for data engineering and product delivery.Drive alignment across Product, Data Engineering, Legal, Security, and Brand teams to ensure compliant and secure data usage (GDPR, PDPA).3. QualificationsBachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field.8+ years of experience in data product ownership, analytics, or data management roles.Strong proficiency in SQL, Excel and BI Tools, with ability to translate data into actionable insights.Experience managing data SLAs, data dictionaries, and collaborating with data engineering teams.Strong communication and stakeholder management skills; able to influence both business and technical audiences.Knowledge of data governance, privacy, and compliance standards (e.g., GDPR, PDPA).Product ownership or data management certification (e.g., CSPO) is a plus.Strategic thinker with strong analytical mindset, able to evaluate trade-offs and drive data-driven decision-making.Demonstrates a strong Passion for Growth by actively seeking learning opportunities, embracing challenges, and driving both personal and organizational development.