DC- Insure Telesales Consultant (Cape Town)

About Discovery ConnectPeople increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.Job PurposeThis position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.Key OutputsThe successful individual will be required to perform on, but not limited to the following key outputs:Be able to achieve Insure sales monthly targetsTo communicate with members telephonically and via email on any queriesAttending to daily administration of keeping stats updatedConducting Financial Needs Analysis on clients to provide sound adviceOvercome client objections and improve customer service experienceAdhering to service level agreements to ensure sales consistency in the department.Adhering to all compliance requirements within the rolePersonal attributes and skillsThe successful individual will be required to demonstrate the following competencies:Target DrivenTeam PlayerGoal orientatedSelf motivatedAbility to perform under pressureAdapt to changePersuasivenessResilience/TenacitySound Time ManagementSelf managedAttention to detailAbility to learn quickly and apply knowledgeSpeak fluently (accent neutral) English/AfrikaansQualification & ExperienceEssential Matric At least 2 years sales experience, preferably in an outbound telesales environment PC literacy, email, word, excel NQF5 and RE5 qualification Advantageous Tertiary qualification (Wealth Management) Minimum 2 years short -term product Knowledge EMPLOYMENT EQUITYThe Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.