Delivery Implementations Manager

Why should you join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.What's the opportunity?We are seeking a highly driven and hands-on Delivery Implementation Manager to lead the successful execution of client implementation and delivery projects within the payments industry. Reporting directly to the Regional Head, the ideal candidate will take full ownership of assigned projects, ensuring timely, high-quality outcomes aligned with business objectives. This individual must possess a strong sense of accountability, a proactive “doer” mindset, and the ability to thrive in a very dynamic, fast-paced environment.What will I be doing?Own end-to-end project delivery, from planning to execution and closure, ensuring alignment with scope, timeline, and budgetAct as the primary point of contact for internal and external stakeholders during the implementation phases (ideally after the solution and design phases are concluded)Coordinate cross-functional teams and manage resources to deliver tailored solutions to clientsIdentify and mitigate project risks, resolving issues promptly to maintain delivery momentumDevelop and maintain comprehensive project documentation, reporting progress to senior leadershipCollaborate closely with the Regional Head to align delivery outcomes with regional business strategiesContinuously improve implementation methodologies and best practices based on lessons learnedRepresent the company with professionalism in client-facing engagements, fostering strong relationshipsWhat skills do I need?Experience: 5+ years in project management with a proven track record in the payments or fintech industry; mid to high-level technical or domain knowledge preferredExceptional organizational and multitasking abilities. Strong problem-solving and decision-making skills under pressureExcellent verbal and written communication in English; fluency in additional languages is a plusProficiency with project management tools and methodologies (e.g., Jira, Agile, Scrum, PMP certification is a plus).Proficiency with organizational tools and CRMs (e.g., Excel, Hubspot, Monday)Highly ambitious, self-motivated, and resilient in overcoming challengesHands-on mentality; willing to roll up sleeves and drive progress directlyCommunicative and persuasive, with the ability to align diverse stakeholdersCommitted to continuous improvement and operational excellenceWhat do we offer? Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you: Remote work: work from anywhere or one of our offices around the globe!* Flexibility: we have flexible schedules and we are driven by performance Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded Learning & development: get access to a Premium Coursera subscription Language classes: we provide free English, Spanish, or Portuguese classes Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections! dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is requiredWhat happens after you apply?Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.