Delivery Manager

Join a high-growth technology company transforming the insurance industry across ANZ.We’re partnering with a fast-scaling SaaS business that helps insurers and underwriting agencies modernise how they launch products, distribute to market, and manage claims. Their platform powers the full insurance value chain — and they’re now looking for a high-calibre Delivery Manager to lead complex customer implementations and drive real commercial impact.This is a role for someone who loves ownership, thrives in ambiguity, and wants to play a key role in a company’s next growth chapter.🌟 The OpportunityAs a Delivery Manager, you’ll be the strategic owner of end-to-end customer delivery. This is not a traditional PM role — you’ll operate like a mini-business owner across your accounts, blending:Project leadershipCustomer and stakeholder managementLight commercial ownershipTeam leadershipDelivery governanceYou’ll work closely with senior executives and insurance clients to ensure successful platform implementation, expansion, and adoption.💼 What You’ll Be DoingLead full-cycle delivery of SaaS implementations across multiple customersBuild trusting, strategic customer relationshipsManage project scope, plans, risks, budgets, and timelinesProvide leadership and guidance to delivery teamsShape proposals, estimates, SoWs and pre-sales activityMonitor delivery financials including invoicing and forecastingSupport continuous improvement across the delivery practiceCollaborate cross-functionally across product, engineering, and consultingTravel to client sites across Australia/NZ when needed🎯 What We’re Looking For (Non-Negotiables)Exceptionally smart and structured thinkerHighly disciplined operator (calm, organised, proactive)Strong commercial acumen — able to treat your customer like a businessDeep reliability — early risk communication, consistent follow-throughPlus the essentials:Proven success delivering software projects (Agile + Waterfall)Experience leading cross-functional technical teamsStrong stakeholder management, communication & conflict-handlingExperience within a software/SaaS environmentHigh self-awareness, ownership, and bias for actionNice to have:Insurance industry knowledgeChange management exposureExperience in small, scaling tech companies🙌 Why This Role?You’ll be stepping into a critical position in a company experiencing rapid growth, where you’ll:Make a direct commercial impactInfluence delivery practice maturityWork with senior leaders across the businessBe supported while still having true autonomyJoin a humble, values-driven culture📩 Ready to Make an Impact?If you’re an experienced Delivery Manager who wants more ownership, more influence, and a bigger seat at the table — let’s talk.DM me, or drop your CV to scott@bluebirdrecruitment.com