Department of State Business Resilience Lead

City of Westminster, London (region), SW1A 2HBJob SummaryThe Department of State Safety, Security, Business Resilience, Technology and Accommodation (SSBRTA) Team are based in MOD Main Building, London. Its role is to ensure that MOD Main Building continues to operate in all foreseeable circumstances. The team works alongside key stakeholders to deliver its primary objective and provides advice to the Head of Establishment.This position is advertised at 37 hours per week.Due to the nature of the role, the successful candidate will be expected to be in the office minimum 4 days. One day a week working from home is not guaranteed and will be around business needs when and if possible. This role is not suitable for work share, part time or flexible/remote working arrangements.Job DescriptionYou will report to the Department of State Resilience and Ops Lead.You will be required to establish and maintain a close working relationship with the Defence Infrastructure Organisation and Private Finance Initiative colleagues who provide the hard and soft facilities management and infrastructure works for Main Building.You will be required to manage the Business Resilience team’s response to all operational resilience incidents including assessment of the impact on the building for planned maintenance works and considering the measured and appropriate response with the available team resources. You will be required to provide proportionate risk-based advice to the Deputy and Principal Security Advisers, and Deputy Head and Head of Establishment to drive forward the right outcomes for Department of State. You will be responsible for providing support to critical incidents and disruptions to Main Building and its business units. You will have oversight of members of the Business Resilience team who will act as administrative support to the Incident Management Command Group (IMCG) and cohere any lessons learned.You will work closely with the Directorate of Security and Resilience (DSR) to ensure Department of State continues to remain aligned with Joint Service Publication (JSP) on Resilience matters and work and ensure effective communication with Business Resilience leads across the department to ensure they remain aligned with policy. You will also ensure that any policy changes impacting the PFI contract are communicated to Defence Infrastructure Organisation and the PFI and hold DIO to account on the delivery of required policy adherence. Members of the Business Resilience team will produce management information (MI) regarding business resilience assurance across the Department of State estate and the post holder will ensure that measured action is observed and responded to, from the information obtained.During FY225/26, you will also contribute to the development of the Resilience Improvement plan aimed to increase the assurance of Business Resilience within Department of State.As part of the resilience planning for MOD Main Building, you will liaise closely with the Top Office Group and be required to brief Private Office colleagues and be proactive in building a strong resilience culture within Department of State. The post-holder will also be responsible for providing personalised 1-2-1 briefings to the Executive Committee and Ministers who form the Defence Council Group. Additional support and training will be provided.The post itself supports other pillars within the Safety, Security and Business Resilience team. You may be called upon to support other areas of work where there is a demand and need for support e.g., providing support to cover to the Pass Office or acting as secretariat for Safety and Security meetings.Responsibilities:Line Management of the Business Continuity Coordinator (HEO/C2)To drive forward operational resilience and management of incidents within the Main Building estate, considering risks and issues and cohering and applying lessons learned.To undertake the management of resilience risks for Head Office, to maintain awareness of the risks and impacts to the establishment and to advise key stakeholders of the mitigating actions which can/should be undertaken to protect the operational delivery of Head Office.Provision of resilience advice and guidance to Head Office, ensuring alignment with Departmental policy including the management, oversight and production of Business Resilience and Continuity Planning management information (MI).Development and authorship of the Head Office Resilience Improvement Plan, including raising the profile of resilience and continuity training to improve Business Resilience culture within Head Office.To be a key member of the Head Office Security and Resilience Working Group providing Resilience and Continuity input to the board.To provide high level briefings to Op staff on measures and plans in place and to work with crisis teams to ensure awareness is maintained.Agile resource working across all areas of team priorities where required.The post holder will be expected to join the on-call duty officer team (not immediately, but within a few months once comfortable), acting as one of a number of out of hours point of contact and to respond when called, escalating necessary issues to the secondary POC, and seeing all incidents through to a suitable resolution. This additional role attracts an On Call Allowance and potential for overtime / disturbance allowances when issues arise. Being On Call is unlikely to ever require you to come into the building during out of hours or weekends.You will report to the Department of State Resilience and Ops Lead.You will be required to establish and maintain a close working relationship with the Defence Infrastructure Organisation and Private Finance Initiative colleagues who provide the hard and soft facilities management and infrastructure works for Main Building.You will be required to manage the Business Resilience team’s response to all operational resilience incidents including assessment of the impact on the building for planned maintenance works and considering the measured and appropriate response with the available team resources. You will be required to provide proportionate risk-based advice to the Deputy and Principal Security Advisers, and Deputy Head and Head of Establishment to drive forward the right outcomes for Department of State. You will be responsible for providing support to critical incidents and disruptions to Main Building and its business units. You will have oversight of members of the Business Resilience team who will act as administrative support to the Incident Management Command Group (IMCG) and cohere any lessons learned.You will work closely with the Directorate of Security and Resilience (DSR) to ensure Department of State continues to remain aligned with Joint Service Publication (JSP) on Resilience matters and work and ensure effective communication with Business Resilience leads across the department to ensure they remain aligned with policy. You will also ensure that any policy changes impacting the PFI contract are communicated to Defence Infrastructure Organisation and the PFI and hold DIO to account on the delivery of required policy adherence. Members of the Business Resilience team will produce management information (MI) regarding business resilience assurance across the Department of State estate and the post holder will ensure that measured action is observed and responded to, from the information obtained.During FY225/26, you will also contribute to the development of the Resilience Improvement plan aimed to increase the assurance of Business Resilience within Department of State.As part of the resilience planning for MOD Main Building, you will liaise closely with the Top Office Group and be required to brief Private Office colleagues and be proactive in building a strong resilience culture within Department of State. The post-holder will also be responsible for providing personalised 1-2-1 briefings to the Executive Committee and Ministers who form the Defence Council Group. Additional support and training will be provided.The post itself supports other pillars within the Safety, Security and Business Resilience team. You may be called upon to support other areas of work where there is a demand and need for support e.g., providing support to cover to the Pass Office or acting as secretariat for Safety and Security meetings.Responsibilities:Line Management of the Business Continuity Coordinator (HEO/C2)To drive forward operational resilience and management of incidents within the Main Building estate, considering risks and issues and cohering and applying lessons learned.To undertake the management of resilience risks for Head Office, to maintain awareness of the risks and impacts to the establishment and to advise key stakeholders of the mitigating actions which can/should be undertaken to protect the operational delivery of Head Office.Provision of resilience advice and guidance to Head Office, ensuring alignment with Departmental policy including the management, oversight and production of Business Resilience and Continuity Planning management information (MI).Development and authorship of the Head Office Resilience Improvement Plan, including raising the profile of resilience and continuity training to improve Business Resilience culture within Head Office.To be a key member of the Head Office Security and Resilience Working Group providing Resilience and Continuity input to the board.To provide high level briefings to Op staff on measures and plans in place and to work with crisis teams to ensure awareness is maintained.Agile resource working across all areas of team priorities where required.The post holder will be expected to join the on-call duty officer team (not immediately, but within a few months once comfortable), acting as one of a number of out of hours point of contact and to respond when called, escalating necessary issues to the secondary POC, and seeing all incidents through to a suitable resolution. This additional role attracts an On Call Allowance and potential for overtime / disturbance allowances when issues arise. Being On Call is unlikely to ever require you to come into the building during out of hours or weekends.Person specificationWe are looking for an enthusiastic and organised individual to fill the role of Department of State Business Resilience Lead Adviser. This is an exciting, high-profile role which works across the Main Building Estate.DV clearance is required for the role, you will need to be able to obtain this if this is not held already.Due to security clearance requirements, this position is restricted to Sole UK Nationals only.The office is a busy, fun, and supportive environment. The post holder will be required to be flexible to deliver a mixture of operational delivery functions, responding to and planning for impacts to the building, unplanned outages, and incidents, managing business as usual tasking and the Business Resilience team’s overall objectives alongside ensuring compliance with departmental resilience processes.Working as the Department of State Business Resilience Lead requires:Self-starters who are comfortable working independently in a fast-paced but interesting environment.People with excellent interpersonal skills, able to express themselves clearly and engage with a diverse set of stakeholders to ensure that Department of State resilience and continuity measures and priorities are met.Confident leadership skills and the ability to manage a small team giving supportive direction, guidance and encouragement where required.People with sound judgement and analytical skills, able to take information and draw out pertinent data points and trends and to confidently highlight those concisely.People who themselves are resilient, able to oversee their own work and prioritise against challenges, with a good instinct and agile to seek direction where required.Individuals who are highly organised and able to establish a close working relationship with a wide range of contacts, inside and outside of the department.A sense of fun and a willingness to help colleagues and to support a great team ethos within the section and across the business.BehavioursWe'll assess you against these behaviours during the selection process:Communicating and InfluencingDelivering at PaceMaking Effective DecisionsAlongside your salary of £46,040, Ministry of Defence contributes £13,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA Civil Service pension with an employer contribution of 28.97%The post does not offer relocation expenses.External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.Please Note: Expenses incurred for travel to interviews will not be reimbursed.Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.Interviews will be held in person in London.Candidates will be required to provide CV details to include job history and previous skills and experience.Candidate will be required to provide a Personal Statement of up to 500 words.At sift, you will be assessed against your CV, Personal Statement and the following Behaviours:Communicating and InfluencingDelivering at PaceMaking Effective DecisionsAt interview, you will be assessed against the following Behaviours:Communicating and InfluencingDelivering at PaceMaking Effective DecisionsArtificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.Feedback will only be provided if you attend an interview or assessment.This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsOpen to UK nationals only.Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob Contact :Name : RebeccaEmail : rebecca.bowley101@mod.gov.ukRecruitment teamEmail : DBSCivPers-ResourcingTeam3@mod.gov.ukFurther informationPlease ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.