Desktop Support Engineer L1 IN

WE’RE HIRING AS A DESKTOP SUPPORT ENGINEER L1 AT INDIA!Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Engineer to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.Client in 190+ countries6000+ Engineers200+ Enterprise ClientsWe foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.Start your journey with Excis and grow with us!What You Will DoProvide onsite and deskside technical support to end users by installing, configuring, and troubleshooting Microsoft Windows operating systems, MS Office applications, desktops, laptops, printers, and mobile devices (iOS and Android) to ensure smooth day-to-day IT operations.Deliver hands-and-feet support for network and datacenter equipment, assisting with hardware installations, replacements, connectivity checks, and coordination with remote support teams to maintain optimal network and server performance.Manage and maintain user accounts and IT assets, including Active Directory administration (user creation, mailbox setup, and distribution lists), SCCM deployments, image builds, and support for remote access tools such as Bomgar, WebEx, and Windows native utilities.RequirementsWhat You will need:Minimum 2–3 years of hands-on experience in deskside, onsite, or local IT support.Strong technical expertise in Microsoft Windows installation, configuration, and troubleshooting.Proficiency in desktop hardware, networking, printers, and mobile device (iOS/Android) support.Experience providing hands-and-feet support for network and datacenter equipment.Excellent communication and customer service skills, with the ability to handle VVIP users professionally.BenefitsWhy Join Us?At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.Ready to make a difference and grow your career? Apply now to join Excis in INDIA and be at the forefront of IT support excellence!