Job Description

DescriptionUse IAC (terraform) to manage the hosted resources.Build custom Terraform modules based on architecture and compliance requirements and manage automated pipelines.Manage the Service Upgrade i.e., version upgrade of AKS Cluster and patching.Create PowerShell and Azure CLI scripts to admin purposes.Follow the documented process and guidelines.Monitor the infrastructure using monitoring tools like Dynatrace.Participate in production support activities including data patching, monitoring, incident resolution and problem follow-up for permanent fix.Respond to user enquiry, service requests and manage user expectation in day-to-day production issuesProactively document and maintain support knowledge for standard procedures or handling related to application support.Ensure high application availability and minimize service disruptions.Responsible for ticket resolution within agreed timelines and internal SLAs, measuring/identify potential risk and recommends risk mitigation wherever appropriate.Provide timely and regular updates to supervisor and users on ticket resolution progressWorking on GitOps to automate the deploymentQualificationBachelor’s degree (or its equivalent) in Computer Science/Information Technology3-5 years working experience in cloud platform preferably azure.Sound interpersonal, presentation, analytical and problem-solving skills.Azure Administrator certificate will be advantageStrong troubleshooting skills/knowledge to be able to identify root causes and mitigation steps.Focus on KPI’s - Repeated incident ratio, Backlog reduction %, SLAs for resolution,Customer satisfaction and feedback.Proficient in Terraform and PowerShell.Knowledge of Kubernetes, application gateways, storage account, virtual machines.Understanding of supporting database on cloud both PostgreSQL and MSSQL instances.Understanding of Azure networks in must (NSG, Subnet, Vnet, Route tables )Basic knowledge on Linux command shellUnderstanding of Azure data-factory, data bricks & Synapse will be added advantage.Understanding of repo functions like GIT or BITBUCKET.Exposure to Application Monitoring tools like Dynatrace and Azure monitor.Experience working with IT Service Management tools like ServiceNow.Understanding of cloud architecture and security best practices.BenefitFollow FSOFT policySuccessful candidates will be part of a friendly, motivated and committed talent teams in FPT Software HANOI/HCM (FSOFT) with various benefits and attractive offers:COMPETITIVE SALARY PACKAGE based on your competent plus Annual Bonus and Project Performance Bonus “FPT care” health insurance provided by AON and is exclusive for FPT employees.Company shuttle buses provide convenient way of transportation for all employees.Other allowances: transportation allowance, lunch allowance, working on-site allowance, etc. plus company support for housing in District 9 if you’re located in Ho Chi Minh city.F-Town Campus provide many facilities for FPT Software employees such as football ground, basketball & volleyball, gym & yoga centre, restaurant, cafeteria, etc.

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