Digital Account Manager

Expectations: To drive innovation and be the uniting factor for the clients and their goals across servicesExperience required:4-5 years of professional experience in managing and growing client accounts in SEO, Web, Content, marketing domain (preferably).Responsibilities:Spearheading the brand strategy, client communication and collaboration between Web, SEO, Content and Direct Marketing teamsDefine, maintain, and evolve the overall brand strategies ensuring timely execution and delivery backed up with regular insights, analysis, and reportsAbility to consistently meet or exceed revenue goals or targets alongside setting up a list of KPIs to track for each clientTime to time recommend, design and implement new projects to improve clients digital footprintSolid knowledge of new industry as well as digital technology trendsAbility to make decisions based on clear priorities and driving value through innovation with better and different ways of workingEffectively navigate through ambiguity and complexities related to client management and build a strong, long-lasting customer relationshipAbility to partner collaboratively with other functional areas within the company, maintaining updated knowledge of company products and services and upselling them time to timePassion for technology as an enabler for customer and company growthEffectively lead and motivate the internal Web, SEO, Content and G&A teams as well as managers to deliver the best quality of work and #CreateASchbangStrong troubleshooting and problem solving skills with a 'can do' attitude while collaborating with internal departments to facilitate client need fulfilmentSkills required:Excellent written and verbal communication skillsTalented in storytelling and delivering engaging presentationsExcellent interpersonal and relationship-building skillsAnalytical mind and problem-solving attitude.Polished business communication with effective time management skillsProficiency in fundamental MS Office softwareAt least 2 years of experience using any 2 CMSs and at least 1 e-commerce platform (eg: Shopify, Magento)Great team skills with the ability to collaborate with senior leadershipAbility to multi-task and work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams.Knowledge and understanding of the technical implementations and API documentationGoogle Analytics Power User