Digital Marketing Operations Manager

Hi there! We are South and our client is looking for a Digital Operations Marketing Manager!Note To ApplicantsEligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.About The ClientOur US-based client is a leading marketing agency dedicated to helping dental practices thrive. We provide comprehensive online marketing solutions, focusing on lead generation and patient acquisition. Our remote-first environment fosters innovation and a healthy work-life balance.Our culture is defined by our core values, and we expect our team to live them every day:Tenacious – Hard working, committed, persistent, and responsible.Team Oriented Problem Solver (TOPS) – Proactive, communicative, takes initiative, and solves problems at the root.Positive and Pleasant – Sense of humor, positive attitude, compassionate, kind, polite, and respectful.Does the Right Thing – Integrity and professionalism in all interactions.Open-Minded Learner – Humble, confident, open to feedback, and dedicated to growth.If these values resonate with you, you’ll fit right in with our team.The OpportunityWe are seeking a highly motivated Digital Marketing Operations Manager to join our remote team. This leadership role is crucial for optimizing our digital marketing operations. If you are a seasoned technical professional with a passion for process improvement and team leadership, we invite you to contribute to our mission of transforming dental practices through strategic marketing.What You'll DoTechnology & Process Optimization: Identifying and integrating new technologies, including AI tools, to enhance agency efficiency, automate workflows, and improve marketing metrics analysis.Technical & Team Leadership: Prioritizing projects, understanding business and technical requirements and contingencies, and following through on delivery and fulfillment of project guidelines and requirements. Performance Analysis & Reporting: Delivering insightful reports on marketing performance, identifying growth opportunities, and implementing processes to improve efficiency and client relations.System Administration & Automation: Overseeing the administration and optimization of lead management and CRM systems, and implementing AI-powered automation tools for lead nurturing and communication.Conversion Tracking & Analytics: Ensuring robust tracking and analysis of marketing campaign performance across various channels to optimize conversion rates.QualificationsRequired QualificationsMinimum of 5 years of operations management experience, preferably within an agency setting.Proven technical expertise with digital marketing platforms and technologies, including CRMs, GoHighLevel, Zapier, marketing automation, lead tracking, campaign management, and data analysis tools.Demonstrated ability to manage complex processes, collaborate with cross-functional teams, and lead successful projects.Strong track record of team leadership, mentorship, and effective management of internal and external resources.Excellent analytical skills with the ability to report on performance and provide actionable recommendations.Exceptional communication, organizational, and problem-solving abilities.Strong ability to troubleshoot and find creative solutions to technical problems, and apply solutions across the company's technology and accounts.Why Join Us?Flexibility: 100% remote work with a focus on work-life balance. IImpact: Opportunity to make significant decisions and contribute directly to agency success.Culture: Collaborative, engaging environment with a casual yet professional atmosphere.Benefits: 27–29 Paid Time Off days per year.If this opportunity sounds good to you, send us your resume!