Digital Trust and Safety Specialist (Czech - Content Review)

We're looking for a dedicated and detail-oriented Digital Trust and Safety Specialist to join our team in Sofia, Bulgaria. In this crucial role, you'll be responsible for reviewing and moderating content to ensure a safe, compliant, and positive experience for our users, specifically supporting Czech and English language content.Job Location & ScheduleLocation: On-site in Sofia, Bulgaria.Shifts: Rotational shifts, 8 hours per day, 5 days a week (with 2 rotating days off). The operational hours are 00:00 - 00:00 (Monday - Sunday).Key ResponsibilitiesContent Moderation: Review user-generated content (text, images, video) in both Czech and English to ensure compliance with community standards, policies, and legal requirements.Policy Application: Accurately apply complex content policies to different cases, making consistent and objective decisions under strict deadlines.Quality Assurance: Maintain a high level of accuracy and quality in all content review tasks.Data Reporting: Use internal tools to track, document, and report content violations and trends.Collaboration: Work closely with other Trust and Safety teams and internal stakeholders to maintain a safe platform environment.Adaptability: Stay up-to-date with policy changes, platform updates, and emerging content trends.RequirementsMust-Have Qualifications:Language Proficiency:Fluent proficiency in Czech (C1/C2) (written and spoken).Strong working proficiency in English (B2) (written and spoken).Attention to Detail: Exceptional ability to identify nuances and specific details within large volumes of content.Resilience: Ability to work effectively in a high-volume, target-driven environment and manage exposure to sensitive or graphic content.Technical Skills: Comfortable using multiple software tools and navigating complex computer systems simultaneously.Good to Have:Previous experience in content moderation, customer service, or a related field within the digital space is a plus but not mandatory.What We OfferCompetitive Compensation: A competitive salary package.Comprehensive Benefits:Meal allowance.Transport allowance.Private health insurance.Career Development: Opportunities for professional development and internal career growth within a global company.Equipment: All necessary work equipment will be provided by the company.Start Date: 24 November 2025.Relocation Package (For Candidates Relocating to Sofia):Rental Assistance.Flight Reimbursement.Administrative Support: Dedicated assistance with real estate administration and settling into Sofia.How to ApplyIf you are a highly motivated individual with a strong command of Czech and English, and a commitment to upholding digital safety standards, we encourage you to apply! Join us in creating a trustworthy digital platform.