Director After Sales (m/f/d) Region SELA

As a pioneer of wind energy technology and a partner of the energy transition, ENERCON specialises in the turbine and technology development, production, sales and servicing of onshore wind turbines. Pursuing its mission of ‘Energy for the world’, ENERCON has driven sustainable energy generation from onshore wind since 1984. Thanks to its innovative wind turbine technology, high quality standards and a total installed power of more than 61 GW, it is one of the world’s leading manufacturers.At ENERCON we are passionate about realizing wind energy projects across the globe and meeting tomorrow's energy technology challenges. Supported by our headquarters in Aurich (Germany), around 13,000 professionals spread all around the world contribute with their engagement to shape the future of renewable energies. You may join us and contribute too. Director After Sales (m/f/d) Region SELA To join our team in one of our SELA (Southern Europe and Latin America) countries, ENERCON is seeking a dynamic and strategic person to lead our After Sales operations in the SELA region. This is a key leadership role responsible for driving revenue growth, customer satisfaction, and operational excellence in alignment with ENERCON’s global strategy.Key ResponsibilitiesLead proactive revenue management under the regional P&L, including pricing differentiation and sales of additional products & servicesAct as the commercial customer point of contact for After Sales, ensuring high levels of customer satisfaction in collaboration with the regional Service divisionOwn and manage the After Sales pipeline, including contact database oversightDrive major After Sales volume and revenue targets in coordination with Global SalesServe as the first-level escalation point for regional claim management and customer requestsExplore strategic initiatives in alignment with Global Sales and After Sales LOAOrganize and manage the regional After Sales department within budgetary guidelinesAlign and consolidate inputs with global functions (SSTP, Global Sales) for new offerings, processes, tools, and standardsKey ActivitiesDevelop and adapt regional After Sales strategies to maximize revenue in line with ENERCON’s global objectivesCoordinate with regional Service and Project Management to optimize processes and improve project performanceTrack and report key KPIs to monitor success and identify areas for improvementOrganize and execute country-specific After Sales strategies and marketing programsCoordinate After Sales activities for key accounts, including frame agreements, claims resolution, and customer review meetingsYour QualificationsProven leadership experience in After Sales or related commercial roles Strong strategic thinking and customer orientationExcellent communication and stakeholder management skillsExperience in managing cross-functional teams and working with global interfacesFluency in English; additional languages are a plusYour BenefitsPossibility to work up more than 60% remote (country specific)Flexible working hours through appropriate working time models (country specific)In- and external training opportunities through the ENERCON AcademyCompany health management and extensive health promotion including company fitness (country specific)Company pension scheme (country specific)Exciting and varied activities in the green growth sector of wind energyCompany carContact DetailsLaura NotholtLAURA.NOTHOLT@ENERCON.DE+49 171 5281 181