Director of Catering Sales and Conference Services

About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.About The RoleFour Seasons Hotel Tunis is hiring for our Director of Catering Sales and Conference Services position. We are seeking a dynamic individual who is a natural leader and one that champions our brand and culture as well as oversees all aspects of a profit and service driven Catering/Conference Services department.What You Will DoMaintain and monitor the accuracy and effectiveness of all written communication from catering and conference services managers and support staff for our external customers as well as internal team.Actively prospect and solicit, develop and maintain catering accounts through personal sales calls, trade shows, and on-site entertainment. Supervise the execution of banquet events. Finalize the requirements of Four Seasons internal events as well as personally booked catering events while maximizing revenue potential through upselling and ensuring effective communication both written (Group Resumes, BEOs, Daily Reports) and personal contact with all departments for the success of the event.Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.Manage challenges and glitches that arise while groups are on property and finding solutions, keeping Commercial Director and Planning Committee fully informed on all unusual matters so that prompt corrective action can be taken where appropriate.What You BringThe qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.Qualifications IncludeA minimum of five years’ experience leading a team in a comparable roleStrong selling and negotiating skillsStrong verbal and written communication skillsSolid organization skillsProficiency in the use of Microsoft Office (Excel, Word)Strong interpersonal and team player skillsStrong leadership and management skillsFluency in English and French is a must, Arabic is preferred.Occasional travel is required for training, conferences and special events. Position is on-site and based in Tunis.What We OfferCompetitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesDiscounted Accommodation at other Four Seasons Hotels and ResortsComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & HoursThis is a Full-Time position. Candidates must be able to work Mornings, Nights, Weekends, and Holidays according to business mandates.