【Director of IT】Global SaaS Company - FT "Fastest Growing"

This global SaaS company provides AI-driven and data-enabled solutions that power digital transformation for hospitality operators across the Asia-Pacific region and beyond. Its suite of products - including booking engines, AI chatbots, marketing automation, and payment solutions - is adopted by 8,000+ clients globally.Following a successful listing on the Tokyo Stock Exchange Growth Market and several strategic acquisitions, the company is scaling rapidly. Strengthening its internal IT foundation and information security framework is now a top priority, and the team is seeking an IT Director to lead this critical transformation.ResponsibilitiesLead group-wide IT strategy across information security, governance, internal DX, and IT operations.Drive the development and execution of security initiatives, including ISMS (ISO27001) certification and ongoing P-Mark management with external partners.Oversee internal digital transformation, optimizing workflows such as CRM, invoicing, and KPI visibility.Implement and enhance IT systems and infrastructure across global offices.Introduce and operationalize new technologies, including generative AI, to improve internal processes.Manage internal IT operations, including helpdesk setup, asset management, account governance, and documentation.Collaborate closely with global and cross-functional teams; manage outsourced IT partners where applicable.Requirements5+ years of hands-on experience in information security, IT governance, or internal IT systems.Proven ability to lead IT implementations and process improvements in a business setting.Business-level proficiency in both Japanese (N1+) and English.Experience applying generative AI to business workflows.Bachelor’s degree or higher.Strong communication, analytical, and stakeholder-management skills.Nice-to-HavesDX consulting background or in-house digital transformation experience.Experience building internal IT or security operations from scratch.Experience supporting or integrating IT across global locations.Vendor management and negotiation experience.Experience with system documentation, workflow design, or ITIL practices.Why Join?High-impact, newly created leadership role shaping IT strategy, security, and infrastructure for a growing multinational organization.Fast-scaling SaaS company with strong market traction and 8,000+ hospitality clients across APAC.Strategic + hands-on balance - direct access to executives, ownership of critical initiatives, and room to design new systems from the ground up.Hybrid and flexible work style with a full flextime system (no core hours) and two required office days per week.Competitive compensation with potential stock option grants based on performance.Comprehensive benefits, social insurance coverage, commuting support, and PTO including paid leave from day one and year-end holidays.Clear opportunities for expansion into a larger global IT organization as the company continues its international growth.