AtriCure, Inc.

Training and Education Manager, Japan

Posted: just now

Job Description

As a leading provider of innovative technologies for the treatment of Atrial Fibrillation (Afib) and related conditions, electrophysiologists and cardiothoracic surgeons around the globe count on AtriCure to deliver best-in-class solutions that can treat even the most complex cases. Our Isolator® Synergy™ Ablation System is the first and only medical device approved by the FDA for the treatment of long standing persistent Afib, our AtriClip Left Atrial Appendage (LAA) Exclusion System products are the most widely used LAA management devices worldwide, and we are expanding into pain management therapies. We invest in innovation, clinical science, and education to focus on improving lives for our patients’ worldwide.We foster a culture of inclusion by embracing diverse experiences and individuals where everyone’s authentic self is welcome. We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally.Position SummaryThe Training and Education Manager will be primarily responsible for driving and supporting a broad range of training programs and educational activities in Japan, including identification of training opportunities and co-ordination of projects to support medical education of Atrial Fibrillation & Pain management and its products, for internal & external stakeholders (Cardiac Surgeons, Electrophysiologists, Thoracic Surgeons).What Will You Be DoingImplement policies, procedures, practices, and strategy for achieving comprehensive Training programs for AtriCure Therapies for both internal employees/distributor teams and external customers in JapanInitially, this role will focus primarily on internal employees/ distributors training programs to start with – new hire training, refresher trainings, new product launches and other new. This will be later followed by implementing professional education programs for different HCP stakeholders (Cardiac Surgeons, EP’s, Thoracic Surgeons, OR nurses, Technicians) on AtriCure Therapies within JapanIn addition, the position will be responsible for supporting the company's efforts to formulate and implement all training and development strategies.The roles and responsibilities will be focused on being strategic, execution of new initiatives and operational excellence as detailed below.Strategy Development & ExecutionCreating Customized Training StrategiesTo create a Japan focused T&E strategy based on the specific needs Japan and broadly aligned with the overall APGC StrategyProfessional education programs to drive therapy adoption of core therapiesInternal training plans to be created based on the training gaps and needs of the commercial/ distributor teamsPlans to be created before the start of the new financial year – training calendar to be developed that includes launch of new initiatives, new-hire / refresher trainingsPartner with Marketing for training of teams during new product launches within JapanDrive Professional EducationExecute branded professional education programs that will drive therapy adoption of core therapies in JapanTrack the post-training adoption of procedures by working with the distributor teams and marketingIdentify faculty and proctors by therapy and region – proctor onboarding for new proctorsCreate a list of program faculty and proctors and update it regularlyEnsure all programs are executed within the guidelines provided by legal and complianceInternal TrainingConduct training for the distributor team new hires in partnership with the APGC teamCollaborate closely with the APGC training team on new content and topics being developed as part of the AFE trainingRefresher trainings (at least once a year) and trainings before new product launches to be done as and when neededDrive APGC initiatives like E-Quiz, Nuggets of Wisdom, Journal Club etc. for the Japan distributor team by localizing the content.Operational ExcellenceProgram ExecutionDetailed planning & organization for T&E programs prior to executionCreate checklistsEnsure the branding, look and feel of the programs in the region are consistent and standardized with the APGC level brandingSupport cadaver lab preparation, planning and execution, shipping and maintenance of lab kits, and other ad hoc projects when neededTraining Program EvaluationEnsuring high-quality execution of the trainings programs as per the scheduleAnalyze & document the feedback data to measure effectiveness of the Training programs and identify areas of improvement for subsequent programsWork with the local teams on improving the quality of programs by sharing tangible and concrete action itemsAssists in preparing updates and reports for senior managementTrackingTrack adoption of therapies following the execution of the EPIC programs (all therapies) when the role expands into professional educationRecord and track Proctors being added to the Proctor Pool based on the selection criteriaSimulator ManagementBe responsible for tracking the Utilization of existing simulators (called mini-CADets) in Japan – ensure that CADet champions are making the entries regularly on the tracker portalDeployment of new mini-CADets within Japan - signing off new reps/team members on the CADetsBe in-charge of the upkeep of the heart models from the CADets – repair of tears/holes created during training sessions; sending the hearts beyond repair to the global team for being repaired and/or being replaced.Work closely with the APGC team in-charge of CADets for any updates on models, new models being created, or any support needed for logistics.Manage logistics for MIS/Open CADets being sent out for CoE programs/ training villages/conferences in JapanIdentify needs for procuring more CADets in the region and communicate the same with the Director of Training & EducationA Little About YourselfBachelor's Degree required.Minimum of five years related experience in the medical device industry preferableExcellent presentation, communication and influencing skillsFluency in both Japanese and English is mandatoryExcellent organizational skills, time management and prioritization skillsCollaborative and having an open mind-set receptive to new ideasStrong strategic, analytical and conceptual capabilitiesResults and performance driven.Project planningAbility to interface with customers and key opinion leaders.Experience interacting with physician faculty and senior sales managementProficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.)Must be creative, self-motivated, proactive, intuitive, organized, flexible, and deadline orientedWillingness to travel extensively (minimum of 40%)What We OfferWith AtriCure, you'll get the opportunity to work with a team that is passionately dedicated to improving the lives of patients with Atrial Fibrillation worldwide. It is also a company that will invest in your professional development to help you grow and be successful in your role.In Addition, AtriCure Also ProvidesThe chance to work with an international team with more than 20 different nationalities, with 130 international employees (on-site and in the field) which makes it a dynamic place to work.The offer includes a competitive base salary, company bonus plan, commuting allowance, training and development opportunities, 20 days annual paid leave, 2 days volunteer time off + 1 cultural heritage day per year, mental health support benefit, and dynamic company events.Our ProcessPlease apply through LinkedIn or on our website. We would like to get to know you better so please feel free to share ample information about yourself and why you are interested in working with us.Once we have your application, our International Recruiter will contact you to find out more about your background and your expectations.The next steps include a meeting with the hiring manager to focus on key information about the role and to potential fit into the team. If this round is successful, you will get to meet a few of our team members to give you diverse perspectives about AtriCure.After all the interviews, we conduct reference checks to help us make the final decision.

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