Director of Operations – CPG & Packaging

Job Title: Director of Operations – CPG & Packaging Location: Los Angeles, Hybrid Remote Role   Type: Full-Time Industry: Consumer Packaged Goods (CPG), PackagingTravel: Domestic & International Travel Occasionally RequiredAbout Us: We are a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.The Role: We’re seeking a dynamic and detail-obsessed Director of Operations to help lead our end-to-end operations—from sourcing and product development to logistics, quality assurance, and regulatory compliance. This is a pivotal leadership role for someone who thrives in a fast-paced, entrepreneurial environment and brings the ability to solve multi-faceted problems and build systems to prevent them. The ideal candidate also has a deep expertise in project management, quality systems, testing protocols, and global compliance standards. This role reports directly to the Vice President of Operations and will lead a team of product/project managers.Key Responsibilities:🧠 Product Development SupportManage and mentor a team of product/project managersPartner with internal and external resources to ensure manufacturability and compliance from concept to launchEvaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability📦 Sourcing & Supply Chain ManagementOversee global sourcing strategies and supplier relationshipsOptimize logistics, inventory management, and cost efficienciesCollaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery🧪 Quality & Compliance LeadershipEnforce rigorous quality assurance and test protocols across all product categoriesEnsure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)Oversee root cause analysis and the creation and implementation of corrective action plansLead product risk assessment reviewsMonitor vendor assessments Assess projects for potential problems proactively avoiding them and/or quickly resolving them📊 Operational ExcellencePartner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvementTranslate strategic initiatives into actionable operational plans with milestone tracking and accountability.Provide regular performance reports highlighting risks and opportunitiesLook for opportunities to automate and increase efficiency through AI & technology.What We’re Looking For:8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturingRecord of preventing and solving problemsDeep knowledge of product testing, regulatory compliance, and quality systemsProven track record in global sourcing and logisticsDemonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships.Strong leadership, communication, and project management skillsChampion of AI/technology integrationBonus: Experience with sustainability initiativesWhy Join Us?Work with a passionate, collaborative team shaping the future of consumer productsOpportunity to help lead and scale operations in a high-growth environmentCompetitive compensation, benefits, and room for advancementHybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a weekIf you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we’d love to hear from you!Apply now and help us build the next generation of great products!