Director Production Operations

Job SummarySkillshot Media is hiring a Director of Production Operations to lead operations and engineering across esports live streams, live broadcasts, original content, and post-production at our Uptown Atlanta studio, steps from the MARTA Lindbergh Center station. This is an on-site role recruiting local talent from Atlanta, GA, and surrounding areas. You will partner closely with the Executive Producer, Head of Production, Engineer In-Charge, and COO to scope shows, standardize workflows, and ensure our facilities and teams deliver flawless, on-time productions.Essential Duties And ResponsibilitiesDrive department-wide communication workflows; ensure tech, show producers, and operations receive timely informationCoordinate technical infrastructure and plans: video/audio, transmission, set/stage prep, comms, budgets, personnel requirements, set layouts, camera plots, and seating chartsManage vendor relationships and production accounts; coordinate receiving, payment, and paperwork under EP guidanceOversee shipping and receiving for digital and physical assets; maintain organized delivery and file management for all partiesSet and enforce production department deadlines and cross-department milestonesMaintain systems and processes for tournament integrity across all esports eventsOversee custom server builds per title; coordinate game client needs with responsible partiesAct as the first point of contact for crew needs when a production manager/coordinator is not assignedSchedule, manage, and lead production meetings internally and externally when a PM/PC is not assignedEnsure production team follow-through; coordinate needs between production and other departmentsCo-own purchasing for production with the Executive Producer and the Facility Engineer in chargeBuild and maintain databases for tech books, show books, event information, and operational schedules with EP and the Head of ProductionDevelop detailed plans for expansions and upgrades; present for approval before executionCoordinate production crew needs with outside departments under EP directionDevelop and enforce technical operational policies and procedures; generate performance and issue reports for operations, engineering, and productionMaintain active logs of system errors/issues/defects; submit updates to EP and/or Head of Production every 30â60 days or as neededProactively communicate issues to operations, engineering, production management, and ownership, including reasonable solutionsKey Success IndicatorsDeep understanding of broadcasting, production operations, and crew managementStrong knowledge of current esports trends and general gamingProficient with Google Workspace (Gmail, Sheets, Docs, Tasks, Keep); familiarity with DWG/CAD tools a plusExceptional organization, time management, and cross-functional collaboration (Sales, Production, Finance)Skilled in planning workflows for crew management and file organizationExcellent verbal and written communicationAbility to manage highly visible leaders and lead small teams within a production environmentHands-on, collaborative mindset; comfortable engaging across departmentsCalm and decisive under pressure, especially during live broadcasts