Director, Vehicle Protection

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!OverviewScout Motors is redefining the all-electric pick-up truck and rugged SUV marketplace. As Director of Vehicle Protection Products, you will lead the development, integration, and marketing of Scout’s full suite of retail finance and insurance products. This role is critical to delivering a seamless, customer-centric experience across digital and retail channels.What you’ll doBecome part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:Product Development & Launch ReadinessDesign and implement a comprehensive suite of vehicle protection and insurance products tailored to Scout vehicle owners that delivers on the Scout customer promiseOversee regulatory compliance and licensing requirements across US and Canadian markets, ensuring legal, profitable, and sustainable operationsDevelop and execute a roadmap for product readiness, including systems, training, and partner supportStrategic Leadership & Partner ManagementLead selection and onboarding of partners for vehicle insurance, extended warranty, GAP, pre-paid maintenance service, and other protection productsNegotiate contracts and partnership terms, ensuring alignment with the Scout brand and desired customer experienceMaintain strong relationships with external providers and internal stakeholders to ensure operational excellence, evaluating performance through a regular business review cycle and constant KPI monitoringDigital Integration & OperationsCollaborate with Scout Motors Digital Products, IT, Sales Operations, and Retail Operations teams to define user needs and system requirements for quoting, contracting, and presenting productsEnsure seamless integration of F&I and insurance products into the Scout Motors digital retail platform and checkout processEstablish operational mechanisms for offer creation, tracking, reconciliation, and reportingMarketing & Customer EngagementLead development and execution of marketing strategies for vehicle protection and insurance productsCollaborate with the Brand and Communications teams to ensure clear communication and alignment with the Scout brand and identityPartner with the Marketing team on creative development and messaging for product launches, promotions, and lifecycle communicationsPerformance & Competitiveness MonitoringWork with the Sales Operations team to analyze market competitiveness and optimize pricing and bundling strategies, all with the objective of maximizing offer attractiveness, share, and profitabilityDevelop dashboards and reporting tools to track key metrics, including product penetration, revenue contribution, loyalty, and customer satisfactionTranslate market feedback into actionable insights to sharpen the Scout product offering and competitive positionLocation & Travel Expectations:This role will be based out of the future Scout Motors corporate headquarters, which is anticipated to be identified in 2025. This role may be remote to start but will transition to an in-office setting at the headquarters after the location is determined. This role is not eligible for remote work in New York City. The responsibilities of this role require attendance at in-person meetings and events regularly. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. What you’ll bringWe expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:Education & ExperienceBachelor’s degree in Business, Finance, Marketing, or related field. Master’s degree a plus10+ years of experience in automotive F&I products3+ years of experience in vehicle insuranceExtensive exposure and management responsibility in automotive sales, marketing, and partner managementSkills & AttributesDeep understanding of the automotive F&I and vehicle insurance landscapeProven ability to build programs from scratch and drive cross-functional alignmentStrong analytical mindset with fluency in data tools and performance metricsExperience leading high-performing teams and cultivating a collaborative cultureStrategic thinker with excellent communication and project management skillsAbility to navigate organizational complexity and influence senior leadershipWhat you'll gainThe benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights: Competitive insurance including:Medical, dental, vision and income protection plans401(k) program with:An employer match and immediate vestingGenerous Paid Time Off including:20 days planned PTO, as accrued40 hours of unplanned PTO and 14 company or floating holidays, annuallyUp to 16 weeks of paid parental leave for biological and adoptive parents of all gendersPaid leave for circumstances related to bereavement, jury duty, voting time, or military leaveCorporate Vehicle Program with:Eligibility for 1 assigned vehicleA mobility stipendPay TransparencyThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.Initial base salary range = $180,000.00 - $220,000.00Internal leveling code: M6Notice to applicants:Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. Residing in New York City: This role is not eligible for remote work in New York City. Equal OpportunityScout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.