Distribution & Logistics Associate

Do you bring experience supporting the distribution and logistics of products? Do you have a strong working knowledge of important, export and customs processes for international shipping?If this sounds like you and you are driven by purpose, Join the SOPHiA GENETICS Supply Chain Team as a Distribution & Logistics Associate, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.The nature of this role means you can expect to be onsite 4-5 days PW for this opportunity, connected to our Rolle office.As an international organisation, English is our primary business language. CVs should be submitted in English, and Non-English CVs have a high likelihood of being rejected at application.Our missionWe believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.Your missionReporting to the Distribution Supply Chain Manager, you will oversee the distribution and logistics of our products internationally, ensuring that a high level of care and accuracy is taken for all customer orders. From our Rolle, CH Headquarters, we dispatch molecular biological reagents in the cold chain to our customers & partners globally.The value you bringOrganise the storage, distribution and logistics of medical products within the cold chain internationallyManage the import, export and customs documentation process for medical regulated productsReview customer purchase orders & shipping documents within ERP to ensure accuracyEnsure a prompt and high-quality order processing in our ERP systemInteract with customers to respond to enquiries about products, services, and shippingCollaborate with colleagues across Sales Order Desk, Supply Chain, Sales and Customer Success to ensure a seamless, customer experience and efficient delivery process.Requirements2-4 Years direct working experience within the distribution and logistics team of a global/international supply chain function, directly responsible for distribution/dispatch. Experience across the wider supply chain/procurement environment not directly linked to distribution is not suitable.Direct experience with the distribution of products within the cold chain is highly valuable, including frozen, refridgerated and dry. Knowledge of customs, import, export and shipping documentation is critical, ideally for medical/pharmaceutical or similar regulated chemical products valuable.Exposure to products distributed through Air, with relevant regulations knowledge (I.e. IATA Standards)Knowledge of ERP Systems is mandatory, ideally Dynamics.As a public organisation facing ongoing commercial growth, you will bring a success-orientated and solutions-focused mindset that embraces team collaborations, change, growth and inclusion.As an international organisation, English is our primary business language and you will need to bring full fluency in English. As part of your recruitment journey, you should expect to meet English-only speakers, so for best chances of success, you should include your CV in English. Non-English CVs have a high likelihood of being rejected at application stageBenefitsYou will be joining an organisation with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.Business recognition and accolades include:World's most innovative companies (Top 10)World's smartest companies (Top 50) 100 Best Places to Work in Boston Top 10 European Tech Startup Top 10 European biotechs startup to watchTop 25 East-Coast Biotech to watchOur benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:Sickness and Accident coverage through Helsana Meal Vouchers at 90CHF PM with our partner cafeteriaA fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacksFree parking in an easy to access locationA strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locallyOur DNALike the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly AdventurousOur VirtuesAt SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portalThe Process We use the power of AI to help our partners make decisions. If you’re utilising AI in your search and application process, why not use some of these prompts:‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’‘I am a *job title* - What can SOPHiA GENETICS offer my career?’Apply now with your CV and any supporting information.Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilise agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please. Starting Date: ASAPLocation: Rolle, CHContract: Permanent, full time