Division Director of Program Policy, Training, and Outreach PROGRAM MANAGER III (Reposted)

IntroductionWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.This is a Management Service position that serves at the pleasure of the Appointing Authority. Previous applicants do not need to apply again.GRADE21LOCATION OF POSITIONMaryland Department of Human ServicesChild Support Administration25 S. Charles St.,Baltimore, MD 21201Main Purpose of JobAs Division Director of Program Policy, Training, and Outreach this position is responsible for overseeing, reviewing, analyzing, interpreting, developing, and implementing all policy, regulations, legislation, intergovernmental, paternity, communications, publications, forms, limited English proficiency, domestic violence, outreach, and training efforts administered by the Child Support Administration (CSA). The position also coordinates CSA press inquiries and public information act requests with DHS Communications and Office of the Attorney General. Further, the position is responsible to develop and oversee the design and content of all training, in partnership with DHS Learning, through a holistic approach including classroom, web based, video conferencing, workshops, etc. working closely with CSA staff at central, metros (including Baltimore City), and local offices of child support.POSITION DUTIES Oversees the development, implementation, and maintenance of up-to date legislation, regulations, policy, and training for all CSA programs. Interfaces with CSA stakeholders and community partners to accomplish tasks. Oversees the maintenance of a current, accurate, and federally approved state plan and amendments for the Maryland child support program on file with the federal Office of Child Support Services. Ensures the Maryland Child Support Guidelines are reviewed every four years as required by federal regulation. Interprets federal/state laws, developing written regulations, policy and procedures for the administration of public assistance programs in Maryland as it relates to child support. Evaluates existing programs and procedures, makes recommendations for reduction of errors, and plans for implementation of new or revised programs. Represents CSA at DHS executive meetings, meets with local directors of social services, other executive agencies, the judiciary, federal agencies, and other forums with or when the Executive Director cannot attend. Minimum QualificationsEducation: Possession of a Bachelor’s degree from an accredited four-year college or university.Experience: Two years of experience planning, organizing, directing, and/or managing multiple projects to meet strict deadlines.Desired Or Preferred Qualifications The ideal candidate will possess the following: Two years of experience planning, organizing, directing, and/or managing multiple projects to meet strict deadlines. Two years of experience with quantitative research and government affairs. Two years of experience with Family Law related to child support including legal and legislation. LICENSES, REGISTRATIONS AND CERTIFICATIONSEmployees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.SELECTION PROCESSThe examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application. If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.BenefitsAs an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS : STATE OF MARYLAND BENEFITS . Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date). Annual Leave - ten (10) days of accumulated annual leave per year. Sick Leave - fifteen (15) days of accumulated sick leave per year. Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child. Holidays - State employees also celebrate at least thirteen (13) holidays per year. Pension - State employees earn credit towards a retirement pension. Positions may be eligible for telework. FURTHER INSTRUCTIONSThe online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, Attn: Mario West, 25 S. Charles Street 1115-J, Baltimore, Maryland 21201.All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to mario.west2@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.If you have any questions concerning this recruitment process for this position, please contact 410-767-6081.TTY Users: call via Maryland Relay.If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.