People Operations Manager

Domaine is the world's largest independent Shopify design and development partner. We are a team of commerce experts dedicated to creating, building, and growing ambitious and beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce. Domaine is looking for a warm, proactive People Operations Manager to support our team’s growth and wellbeing. You will be the go-to person for HR and employee experience, ensuring smooth processes, compliance with Dutch labor laws, and a positive, engaging workplace culture.

ResponsibilitiesEmployee Experience & OnboardingDesign and implement warm, structured onboarding for new colleagues ensuring a flying startManage the complete employee lifecycle from onboarding to offboarding with focus on positive experiencesCreate and distribute internal communications in Dutch and English related to HR policies, benefits, and company initiativesDevelop and execute culture calendar including team outings, drinks, sports activities, and company eventsActively contribute to maintaining an open, safe, and positive work cultureBenefits & Compensation ManagementManage and optimize Dutch benefits programs including pension schemes (4% employer contribution), holiday allowance (8% paid monthly)Administer leave (24 vacation days full-time), sick leave, special leave, and other leave-related processesManage mobility budgets, home working allowances (€2.

35 per day), and equipment allocation (MacBooks, pool cars)Support European compensation reviews and salary benchmarking against Dutch market standardsAdvise employees on benefits utilization and optionsHR Operations & AdministrationManage daily HR administration including contracts, changes, leave and sickness managementMaintain accurate employee records in compliance with GDPR and Dutch data protection requirementsSupport European payroll processes in coordination with FinanceManage and optimize HRIS systems (preferably Rippling experience)Policy & ComplianceExecute HR policies and encourage compliance by all employeesDevelop and maintain HR policies compliant with Dutch employment law and EU regulationsEnsure compliance with Dutch social security, WIA, ZW, and other obligationsConduct policy audits and updates where neededSupport Works Council (Ondernemingsraad) communication when applicablePerformance Management & DevelopmentSupport implementation of performance review cycles and development conversationsAdvise managers on performance feedback and development planningFacilitate mid-year and annual review processesIdentify and address performance issues in collaboration with team leadsInvest in personal and professional development of employeesEmployee RelationsServe as trusted point of contact for employees and team leads on HR-related questionsSupport absenteeism guidance and reintegration processesFacilitate conflict resolution and mediation where neededMaintain positive work environment aligned with Dutch workplace cultureConduct employee engagement surveys and analyze resultsSkills & ExperienceMinimum 5-8 years experience in comparable HR role with focus on employee experienceHBO+ level (Bachelor's degree in HR, Business Administration, or related field)Strong knowledge of Dutch legislation and employment lawFluent Dutch and English (both verbal and written)Warm, accessible personality with organizational sensitivityIndependent, structured, and discreet working styleEye for detail, accuracy, and integrityPreferred QualificationsHighly skilled with HR systems, preferably Rippling experienceProactive mindset that suggests improvements for onboarding, internal communication, and HR processesDutch HR certification (NVP, NHRP) or international certification (SHRM-CP, CIPD)Experience with hybrid work models and modern workplace cultureKnowledge of Works Council procedures and collective bargaining agreementsAvailabilityPart-time available, preferably between 32-36 hours per weekMinimum 3 days per week present in office (hybrid model)Flexibility for team events and company activitiesPerks & BenefitsEmployment TermsTemporary contract with 1-month probation period and prospect of permanent position8% holiday allowance (paid monthly) and 24 vacation days full-timeHybrid working possible - minimum 3 days in officeMacBook and access to pool cars for business useMobility budget - decide how you travel (bike, train, car)Home working allowance of €2.

35 per dayPension scheme with 4% employer contribution and option to save extraCulture & Work-Life BalanceHealthy balance: high ambitions with realistic expectationsOut of office really means out of officeOpen culture with informal dress codeRegular drinks, team outings, sports activities (padel, bouldering, pétanque)Fresh, lovingly prepared lunch every working dayNo meetings between 12: 00-13: 00 (lunch break is sacred)Development & GrowthInvestment in personal and professional development (tailored approach)Your ideas and input are valuedGrowth opportunities within expanding organizationSalary that matches your experience and market standards