Donor Care Assistant

An exciting opportunity has arisen for a Donor Care Assistant to join our Fundraising team.This is a permanent, full time opportunity (36 hrs per week) and can be based in Dublin or Belfast.Salary - €27,706 (ROI) or £23,588 (NI)Oxfam Ireland offers a competitive range of benefits to its employees, including private health insurance, generous pension scheme and life insurance. All benefits can be viewed on our website.The RoleThe postholder will be the first point of contact for all donor queries, making sure every interaction between Oxfam Ireland and our supporters is positive, encouraging donor retention, maximising lifetime value and engagement and building effective supporter relationships by consistently putting our donors at the heart of everything we do.The ideal candidate would be a friendly and clear communicator, motivated by excellence of service and an understanding of donor relationship development. Attention to detail, the ability to think strategically, and problem-solving skills are essential attributes along with;EssentialAttention to detailData Processing/Database management Customer/Donor/Supporter CareExcellent written and verbal communication and interpersonal skillsDesirableFundraising experiencePrevious fundraising experience is highly desirable as is having experience of using databases and/or CRM systems.You can find more details about the role, including a complete job description,How To ApplyTo apply for this position, please click below and complete an online application.Should you be unable to submit an online application, please email copy of your CV to the HR Team onClosing date - Thursday 27 November 2025 @ 12:00Additional InformationOxfam Ireland reserves the right to enhance criteria to facilitate shortlisting.Any offer of employment with Oxfam Ireland is subject to receipt of satisfactory references, right to work checks and anti-fraud and corruption screening.Oxfam Ireland is an equal opportunities employer.Skillscharity donor services care Fundraising