Dutch Customer Advisor for Smart Home & Appliances - Work In Greece

Mercier Consultancy MD is seeking a motivated Dutch Customer Advisor for Smart Home & Appliances to be part of our team in Greece! This is an exciting opportunity for individuals who are passionate about technology and customer service. In this role, you will support customers in understanding and utilizing smart home products, ensuring they have the best experience possible.Key ResponsibilitiesProvide exceptional customer support to Dutch-speaking clients regarding smart home appliances via phone, email, and chatAssist customers with product inquiries, troubleshooting, and technical supportGuide customers through the installation and usage of smart home devices to enhance user satisfactionDocument interactions with customers in the CRM system, ensuring accurate records of inquiries and solutions providedCollaborate with product teams to relay customer feedback and contribute to service improvementsStay up-to-date with the latest smart home technology trends and productsRequirementsFluency in Dutch (both written and spoken) is required; proficiency in English is an advantageExperience in customer service or technical support is highly preferredA strong interest in smart home technology and appliancesExcellent communication and problem-solving skillsAbility to work effectively in a team-oriented environmentFamiliarity with CRM systems and other customer support toolsWillingness to learn and adapt in a fast-paced, evolving industryBenefitsCompetitive Monthly SalaryFully Paid TrainingFully Paid Relocation PackageHealth Insurance2 Extra Salaries Per YearAnd Much More..