Dutch Soft Sales Care specialist wanted - work from home anywhere in Bulgaria

Mercier Consultancy is excited to announce an opening for a Dutch Soft Sales Care Specialist, offering the flexibility to work from home anywhere in Bulgaria! In this engaging role, you will be responsible for providing exceptional care to our Dutch-speaking clients while also promoting our products through a soft sales approach.Your primary responsibilities will include addressing client inquiries, providing information on products and services, and gently guiding clients towards making purchases. Your ability to build relationships and understand customer needs will play a key role in enhancing their experience and satisfaction with our offerings.ResponsibilitiesRespond to customer inquiries from Dutch-speaking clients via phone, email, and chatProvide detailed information about products and services to assist clientsUtilize a soft sales approach to encourage client purchases without pressureMaintain accurate records of customer interactions in our CRM systemFollow up with customers to ensure satisfaction and gather feedbackCollaborate with the sales and marketing teams to implement customer-focused strategiesParticipate in training sessions to enhance product knowledge and sales techniquesRequirementsFluency in Dutch and English, both written and verbalPrevious experience in customer service or soft sales is preferredStrong communication skills and a friendly, approachable demeanorAbility to understand customer needs and provide tailored solutionsDetail-oriented with strong organizational skillsProficiency in using CRM systems and other sales toolsAbility to work independently in a remote setting while being part of a teamBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Private Health InsuranceSupport In Finding Accommodation After HotelFully Paid TrainingAnd More...