Dutch Speaking Customer Service Agent Remote In Bulgaria - Paid Relocation

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent to work remotely in Bulgaria, with paid relocation included! This role is perfect for individuals who are enthusiastic about providing excellent customer service to Dutch-speaking clients while enjoying the rich cultural experience Bulgaria has to offer.ResponsibilitiesProvide exceptional support to Dutch-speaking customers through various channels including phone, email, and chatAddress inquiries related to products and services, ensuring customers receive accurate information and assistanceTroubleshoot issues and resolve customer complaints in a timely and professional mannerDocument interactions in the CRM system to maintain accurate records and improve service qualityEngage with team members to foster collaboration and share insights for improving customer experiencesStay updated on company offerings and industry trends to enhance customer interactionsRequirementsFluency in Dutch (both written and spoken); proficiency in English is an advantagePrevious experience in customer service is preferred, especially in a remote settingStrong communication skills with a focus on positive customer interactionsAble to effectively manage issues and provide constructive solutionsProficient with CRM systems and basic office applicationsSelf-motivated with the ability to work independently in a remote environmentWillingness to relocate to Bulgaria and embrace a new cultural adventureBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth InsuranceAnd Much More..