Dutch Speaking Customer Service for Tech Company in Greece - Remote In Greece

Mercier Consultancy MD is thrilled to offer a unique opportunity for Dutch Speaking Customer Service Representatives for a leading tech company based in Greece. This is a fully remote position for candidates residing in Greece. If you're tech-savvy and have a passion for providing outstanding customer service, we invite you to join our team and help customers navigate their inquiries while supporting their technology needs.Key ResponsibilitiesRespond to customer inquiries about tech products and services via phone, email, and chat in DutchAssist customers with troubleshooting technical issues and guide them on effective use of productsProvide information on product features, updates, and technical specificationsDocument all customer interactions accurately in the CRM system to ensure seamless serviceCollaborate with technical and sales teams to resolve issues and improve customer satisfactionStay informed on the latest trends and updates in technology to provide relevant assistance to customersRequirementsFluency in Dutch (both written and spoken) is essential; proficiency in English is a plusPrevious experience in customer service, particularly in the tech sector, is preferredExcellent communication and interpersonal skills with a proactive approachStrong problem-solving abilities with a customer-centric focusComfortable with technology and able to learn new systems quicklyExperience with CRM software and general computer applications is desirableMust reside in Greece and be available to work flexible hours as necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..