Job Description
We are recruiting on behalf of our client, an airline company based in Toronto, Canada, for a Duty Officer position.Key Responsibilities:Assist passengers at the station;Continuously monitor the handling operations at the station;Handle customer complaints and ensure quick resolution;Immediately report any operational incidents;Regularly update and maintain operational reports.Required Profile:Minimum Bachelor’s degree (Bac +3) in Management or equivalent;At least 3 years of experience in a similar position (handling or ground operations);Dynamic, organized, with strong interpersonal and communication skills;Excellent listening and problem-solving abilities;Candidates must be currently employed in the aviation or airline industry.
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