E-Commerce Project & Growth Specialist

About FrankeWe, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.About The RoleAs E-Commerce Project & Growth Specialist, you’ll help us scale and optimize our global B2B webshop ecosystem.Operating across regions and markets, you’ll ensure our online platforms not only work seamlessly but also deliver measurable business growth — improving adoption, sales efficiency, and customer satisfaction worldwide.You’ll work at the intersection of sales enablement, e-commerce operations, and digital marketing, identifying global growth levers and ensuring local teams can execute effectively.This means balancing big-picture strategy with hands-on coordination — turning insights into actions that drive revenue, conversion, and customer loyalty across all shops.The role offers a broad scope to shape, learn, and make an impact, with the opportunity to grow into strategic topics such as market expansion, customer engagement models, and global KPI optimization.Why this role? This position offers a rare combination of creative freedom and analytical work.You’ll learn how global B2B e-commerce operates from the inside, influence how our customers interact with our platform, and help drive measurable growth. It’s a role designed for someone who’s motivated to take initiative, connect data with strategy, and grow into a key contributor of our digital journey.Your tasksSales & Business Growth Identify and coordinate initiatives that increase webshop adoption, order frequency, and customer retention across all markets. Support sales teams with digital tools, materials, and initiatives that drive online conversion. Analyze buying patterns and recommend improvements to product visibility, search, and ordering flows. Contribute to pricing, discount, or campaign discussions from a customer and performance perspective.Digital Marketing & Customer Engagement Plan and coordinate targeted marketing activities (e.g. newsletters, promotions, on-site campaigns). Collaborate with internal marketing and regional teams to align on messaging and timing. Evaluate campaign results and recommend next steps to maximize ROI and engagement.E-Commerce Projects & Market Rollouts Support the onboarding of new countries, markets, and digital features. Manage localization, testing, and internal readiness for go-live. Ensure that the online experience supports regional sales goals and operational processes.Performance & Continuous Improvement Monitor webshop KPIs (traffic, conversion, order value, customer activity). Use insights from dashboards or analytics to identify what drives or limits growth. Work cross-functionally to turn findings into concrete actions and measurable improvements.Your profile:Bachelor’s degree in business, Marketing, or E-CommerceExperience in digital marketing, e-commerce, or analyticsStrong understanding of online sales drivers, customer journeys, and growth strategiesFamiliarity with key e-commerce metrics (conversion, order value, retention) and ability to connect them to business outcomesKeen interest in combining business growth with technologyExcellent English communication skills: German is a plusAbove all: a curious, proactive, and open mindset, eager to learn, experiment, and make an impactWhat we offer youA meaningful role at the intersection of business and technology, where you’ll actively shape how our global webshops evolve and improveAn international organization with a stable market position, recognized as a leading provider of products and solutions for professional foodserviceOpportunities for professional development, with room to grow into strategic areas such as analytics, process optimization, or feature ownershipModern workplace tools and comfortable working conditions that support efficiency and collaborationA friendly and inclusive work environment, where openness, curiosity, and ownership are valuedFlexible working hours and hybrid work options, allowing for a healthy work-life balanceDaily collaboration in English, with exposure to global teams and cross-functional projectsContact detailsFor more information see: www.franke.comImportant information for all executive search companies, headhunters and HR consultantsThe Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.