E-Commerce & Sales Manager

Key Responsibilities:• Develop and implement the company’s e-commerce and online sales strategy.• Manage all online sales channels — including pricing, listings,and promotions.• Oversee sales funnel optimization and conversion rate improvements across all platforms.• Work closely with marketing to execute performance-driven campaigns aimed at maximizing salesand ROI.• Track and analyze key metrics: GMV, conversion rate, repeat purchase, CAC, and retention.• Supervise daily marketplace operations and ensure accurate product data and stock availability.• Lead a team (Marketplace Coordinator, CRM Specialist) to ensure seamless online customerexperience.• Coordinate with Supply Chain and Finance for order fulfillment, logistics, and reporting.• Utilize Odoo ERP and analytics tools for reporting, forecasting, and performance tracking.Qualifications & Experience:• Bachelor’s degree in Business, Marketing, or related field.• 7–10 years of experience in FMCG or e-commerce sales management.• Strong understanding of digital commerce platforms and online consumer behavior.• Hands-on experience with Amazon Seller Central, Jumia, and other e-commerce tools.• Proficiency in ERP systems (preferably Odoo).• Commercially focused, analytical, and data-driven mindset.• Strong leadership, communication, and negotiation skills.