Ecommerce & Live Stream Assistant

Job DescriptionWe are looking for a proactive and detail-oriented Ecommerce & Live Stream Assistant to support daily ecommerce operations and live streaming across multiple platforms and brands. This role is ideal for someone who is independent, organised, and passionate about ecommerce, digital content, and sales performance. You will manage marketplace accounts, coordinate promotions, execute livestream sessions, and analyse data to drive growth and customer engagement.Key ResponsibilitiesEcommerce Account Management Manage and optimise online store accounts (e.g., Shopify, Lazada, Shopee, TikTok Shop, Amazon) Stay updated with platform tools, policies, and promotions Liaise with platform reps and resolve issues promptly Ensure accurate listings, pricing, and promotional complianceOperations & Inventory Coordinate order fulfilment and inventory accuracy Monitor deliveries and resolve fulfilment issuesCampaigns & Promotions Plan and execute platform-specific promotions Collaborate with marketing teams and platform contacts Track campaign results and recommend optimisationsLive Streaming Plan and host product livestreams Prepare content, operate tools, and engage audiences Review metrics and improve performanceData & Insights Analyse sales, traffic, and campaign data Recommend improvements to listings and strategiesCross-functional Collaboration Support customer service improvement and post-sale experience Work closely with marketing and ops to align effortsRequirementsMinimum 2 years of ecommerce experience across multiple platformsStrong knowledge of platform tools, trends, and updatesExperience in live streaming or video commerce is a plusAnalytical, organised, and skilled in multitaskingProficient in tools like Excel, Google Sheets, Google AnalyticsGood communication skills and a strong sense of initiativeBonus SkillsMarketplace promotional tools and SEO for listingsBasic content editing for ecommerce visuals