English Customer Service - New Giza Site
Posted: 4 hours ago
Job Description
Teleperformance (TP) is a global leader in digital business services, helping top brands deliver seamless, sustainable customer experiences worldwide.Role Overview:Responsibilities include:• Following up on policy status and required documents• Explaining insurance coverage and terms to customers• Making updates or scheduling payments on existing policies• Assisting with insurance-related questions (no sales or loan recommendations involved)Qualifications:• Fluent English (B2/C1 level)• Bachelor’s degree• Strong communication and problem-solving skills• Customer service experience is a plusBenefits:• Net salary: EGP 18,000 (including KPIs in Euros)• Rotational shifts: 4 PM–3 AM (males) / max 2 AM (females)• Fixed weekends off (Saturday & Sunday)• Medical insurance up to 400K/year• Social insurance, VPN line, and provided transportationLocation:Teleperformance – New Giza, 6th of October Cityhttps://maps.app.goo.gl/1RaGASzugdpJxtYz5
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