Concentrix

English speaking Partner Support Specialist

Posted: 6 hours ago

Job Description

Job Title:English speaking Partner Support SpecialistJob DescriptionAre you passionate about data analysis, digital content, and online performance?We’re looking for a Distribution Support Representative to help optimize brand visibility and customer experience across leading distributor websites. You’ll transform data into insights, ensuring products are easy to find, well-presented, and driving measurable results.Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in English.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What You’ll DoYou’ll be the key link between data insights and digital execution, helping distributors enhance their online performance.Data & InsightsAnalyze onsite search performance and conduct keyword gap analysis.Review partner dashboards, track KPIs, and recommend data-driven optimizations.Estimate ROI of improvements and report on progress against digital execution goals.Use advanced Excel formulas and analysis to turn raw data into actionable insights.Content & VisibilityAudit distributor websites and present findings with clear takeaways and next steps.Assess brand visibility: homepage presence, product categories, branded shop areas, advertising share of voice, etc.Highlight gaps and prepare distributor-specific optimization reports.Monitor use of digital toolkits, ensuring new product launches are executed effectively.Collaboration & SupportShare best practices, training, and guidance with partners.Flag bugs, content delays, and gaps to internal teams.Support onboarding of content automation and syndication tools.Act as first-line support for content-related queries.Added ValuePerform local language checks for keywords and content.Map and analyze ratings & reviews, sharing recommendations for improvement.Ensure digital marketing execution aligns with overall business objectives.What We’re Looking ForFluency in English (any other European language is a plus)Degree in Marketing, E-commerce, Business, Data Analysis, or related field2+ years’ experience in eCommerce, digital content, or data analysis rolesAdvanced Excel skills (mandatory) – able to build and use complex formulas, analyze large data sets, and create meaningful reportsStrong analytical mindset – comfortable with KPIs, dashboards, and trend analysisGood understanding of eCommerce or digital environmentsExcellent communication & presentation skills – able to turn data into actionable insightsKnowledge of CMS, SEO, web publishing, and analytics tools (preferred)Proficiency in Microsoft Office (PowerPoint, Word, Outlook)What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 20-25% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through our International Mobility programA challenging working environmentEmployee eventsFree gym, well-being activities and a rooftop cinema with Acropolis viewsEnjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Greece is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.Location:GRC Athens - Ilia Iliou 51Language Requirements:English (Required)Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsR1663719

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