Event Planning Specialist

Customer Engagement/Events Planning SpecialistLocation: London, EC2N 4AY (hybrid working, 3 days on site)Contract length: Initially until 31/01/2026 (extensions expected)Pay rate: £30 - £35 per hourOur client, a global leader in cloud-based technology and digital transformation, is seeking a Coordinator to join their Innovation Centre team. This is a unique opportunity to play a pivotal role in shaping world-class customer experiences that inspire transformation and accelerate business success.As a Coordinator, you’ll be at the heart of customer engagements, collaborating with Strategists, Account Executives, and cross-functional teams to design and deliver immersive, high-impact experiences. You’ll ensure every detail is executed flawlessly, from planning and logistics to data-driven program improvement.What You’ll Do✅ Partner with internal teams to understand customer goals and design tailored engagement experiences✅ Manage logistics and operations, including agenda planning, speaker coordination, catering, room setup, and stakeholder communication✅ Ensure execution excellence through proactive planning and seamless delivery✅ Collect and analyse feedback to drive continuous improvement and program growth✅ Support and lead projects that enhance the overall Innovation Centre offering✅ Use CRM tools and dashboards to track performance, capture insights, and measure successWhat You Bring✨ A customer-first mindset with a passion for creating exceptional experiences✨ Experience in executive briefings, event coordination, or sales meeting management✨ Strong collaboration skills with the ability to work across diverse teams and stakeholders✨ Excellent problem-solving, organisational, and communication abilities✨ A self-starter attitude, confident working independently with meticulous attention to detail✨ Creativity and adaptability in a dynamic, fast-paced environment✨ Familiarity with CRM platforms and reporting tools is an advantageWhy You’ll Love This RoleThis position offers the opportunity to combine creativity, strategy, and operational precision, all while working with influential business leaders and innovative organisations. You’ll be a key contributor to a program that’s redefining how technology companies connect with customers, deliver impact, and tell their story.If you thrive in collaborative environments, have a passion for crafting memorable experiences, and want to make a tangible difference in customer success, we’d love to hear from you!