Executive - Contract Logistics/SCM, Quality

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.Job OverviewTo ensure warehouse operations comply with customer requirements, company standards, and regulatory guidelinesMonitor and improve the quality of processes and outputs to achieve customer satisfactionConduct investigations, identify root causes, and implement corrective and preventive actions for quality issuesSupport the warehouse team in maintaining accuracy, efficiency, and compliance in daily operationsProvide timely quality reports and updates to management and customersAct as the main contact point for all quality-related matters in the warehouseAccept any job responsibilities that may be assigned by the management from time to timeJob ResponsibilitiesEnsure compliance with company SOPs, work instructions, and customer-specific requirementsConduct regular checks, inspections, and audits on warehouse processes and documentationInvestigate customer complaints, non-conformities, or errors, and drive corrective actions to closureMonitor inventory accuracy and ensure proper handling of rework, returns, or special projectsWork closely with operations to strengthen process controls and prevent recurring issuesMaintain proper records of quality reports, audits, and corrective actionsTrain and guide staff on quality awareness and correct proceduresProvide weekly and monthly quality performance reports to management and customersEscalate major issues to management and propose improvement measuresSupport continuous improvement efforts in warehouse productivity, accuracy, and customer serviceMinimum Degree in Quality Management, Engineering, Logistics, Supply Chain, or related fieldAt least 2 years of working experience in quality or warehouse operations, preferably in a 3PL or logistics environmentBasic knowledge of quality management principles and warehouse operationsStrong problem-solving and troubleshooting skillsGood communication and interpersonal skills with ability to work with different levels of peopleFluency in English and Bahasa MalaysiaOrganized, detail-oriented, and able to work independentlyTo be considered for this position you must have valid rights to work and live in Malaysia.