Executive - Reservation, Ticketing & Sales (For Dynasty Travels Ltd) - Job ID - 1432075

Dynasty Travels Ltd is looking for Executive - Reservation, Ticketing & SalesKey Responsibilities:Handle booking, re-issuance, refunds, and ticketing through the airline systemsEnsure accurate fare quotations, seat availability, and schedule information for customers and travel agents.Manage PNR creation, modifications, cancellations, and itinerary issuance as per airline policy.Maintain updated knowledge of airline schedules, routes, and promotional fares.Sales Support:Communicate promotional offers, fare updates, and product information to travel agents.Identify and follow up on potential sales leads to increase market share.Support B2B relationships with travel partners and maintain a strong rapport.Customer Service:Provide accurate and timely information to customers and agents.Resolve queries and complaints professionally and efficiently.Ensure high-quality customer experience aligned with airline and company standards.Reporting & Coordination:Prepare daily sales and reservation reports.Coordinate with the airline principal for ticketing issues, fare discrepancies, and operational updates.Maintain proper documentation and adhere to company compliance and reporting guidelines.Educational RequirementsMastersBachelor of Business Administration (BBA)BBA / MBA in Marketing / Tourism from renowned University (Candidates having Bachelor / Master’s degree in any discipline could apply)Certification or training in IATA, GDS, or Airline Ticketing.Experience RequirementsAt least 2 year(s)The applicants should have experience in the following business area(s): Airline,GSAAdditional RequirementsThe applicants should have experience in the following business area(s): Airline, GSASkills & ExpertiseAir Ticketing on Amadeus, Travel port, SABRE, MS Office, MS Excel, NDC.Spoken and written fluency in English.