Executive Assistant / Coordinator

SummaryProvide administrative support and purchasing expertise to ensure the timely provision of services for effective and efficient maintenanceAbout The Role Major accountabilities: General administrative support: Deals with complex administrative and organizational assignments independently and takes care of general administrative tasks. Involved in strategic planning processes.Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines services that are specific to the department. Accommodates customer’s specific needs.Work processes in own area of responsibility: Initiates new processes or modification of processes and coordinates the introduction of new or modified processes.Handling of administrative projects: Acts as project coordinator/manager for administrative projects (design, planning, implementation, communication, etc.) -Supervisory tasks: Mentors temporary employees or apprentices or assumes a limited project coordination/management role.Proactively engage stakeholders to ensure that on site client’s expectations are met through high levels of customer service -Effectively manage service vendor to ensure an on time deliverable system.24/7 emergency call support and site attendance is required. Flexibility and ownership of the overall operations.Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)Key Performance IndicatorsEnhance operational effectiveness and efficiency -Consistently monitor and control the quality of performance -Reduce operational costs -Maximize asset value and extend asset life cycle Minimum Requirements Work Experience: Managing Crises.Cross Cultural Experience.Collaborating across boundaries.SkillsQuality decision making.Managing resources.Creativity and visioning.Being assertive.Conflict management.Challenging the status quo.Influencing and persuading.Transaction Deal Structuring.Franchise Strategy Prioritization.Analyzing stakeholder requirements.LanguagesEnglishUkrainianWhy Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureJoin our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/networkBenefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards