Executive Quality Assurance

Location :Position Title: Executive -QRCRole Overview:Process Quality Assurance I Shift handling and guidance to staff and worker employees I In process quality controls I Product AnalysisAccountabilities:Top 5 Core Responsibilities / Outcomes ExpectedLead shift-level Quality Assurance across the plant includes Aseptic Packaging and Cocoa/Non-Cocoa Syrup manufacturing, ensuring alignment with Hershey’s global food safety and quality standards.Continuously monitor process parameters, identify deviations, and collaborate cross-functionally to drive root cause analysis and corrective actions.Conduct comprehensive in-house food safety audits, ensuring prompt resolution of hygiene and safety issues to maintain operational excellence.Actively contribute to HACCP team initiatives, reinforcing full compliance with food safety protocols across all stages.Play a pivotal role in sustaining certifications and successful audits for GFSI, Hershey’s Global Standards, and HALAL compliance.Other Applicable Scope Defining DimensionsEnsure regulatory compliance in food safety and packaging during shift operations.Investigate consumer complaints and implement corrective actions.Identify and pursue continuous improvement opportunities.Collaborate with internal and external partners to adopt best practices in quality and food safety.Qualifications:Knowledge, Skills & AbilitiesProduct testing and analytical skills.Strong Communication and Interpersonal SkillsLead Auditor in Quality & food safety systems will be highly regarded.Experience in handling consumer complaints management.Extensive knowledge of ISO management systems and have experience in their application in an FMCG environment. Experience & EducationGraduate/ Post graduate Degree qualifications in Food Technology, Science, Food Engineering or a related discipline are preferred.At least 4-5 years of experience in a food / beverages/ Aseptic packaging environment and primarily in Quality & Food Safety domain.